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user_y2m2rb
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Friday, May 15th, 2026 1:06 PM

technical support

The intercom in my condo does not work. When people ring from downstairs I cannot buzz them in.

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26 days ago

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XfinityJanelle

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2.2K Messages

26 days ago

Hey @user_y2m2rb , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out concerning your intercom. I would be more than happy to offer my assistance looking into this further for you. Can you provide a little more details as to what is going on? Is this a separate piece of equipment or is it something that is connected to the internet that you are having issues with?

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user_y2m2rb

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As I said, the intercom in our condo does not work. When people ring from downstairs I cannot buzz them in. 

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26 days ago

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XfinityDena

Official Employee

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4.3K Messages

Have you spoken with your building management team about this issue @user_y2m2rb?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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26 days ago

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