5 Messages
Tech Guy
This is my third time scheduling appointment and the tech guy act like he could not find my home. And I gave 15 people alone yesterday. My address in a fountain me without an issue. This tech guy will not call me. I don't know what is he doing, but this is not right. I'm starting to believe he probably just eating up the clock for free money this is very annoying, knowing that I work from home
EG
Expert
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110.5K Messages
6 months ago
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityPaula
Official Employee
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1.4K Messages
6 months ago
Hello user_wkm4jl Thank you for reaching out and sharing your experience with us on our Xfinity Forums! I'm sorry to read that the technicians are having a difficult time locating your home and that our service issues have not been resolved. I completely understand the vital importance our service is for your home especially when working from home. I would love to help out and help make sure that our technicians reach your home and help restore our services fully! I know it's been a few days and I'm sorry for the delay. Did our technician make it out there yet?
@EG Thanks! For moving the post to the right support area. ❤️
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