Target scam

I fell for the Target scam. I’m not going to even bother writing it out since literally dozens of people have posted on here about the same scam. So how come Xfinity told me blatantly that this had nothing to do with them compromising my data when it clearly had everything to do with it and it’s a massively widespread issue amongst Xfinity customers? What are you doing to fix this issue, Xfinity?!!

Responses

EG

Expert

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110.4K Messages

3 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityAirelle

Official Employee

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2.6K Messages

3 months ago

user_bndw3yWe completely understand your frustration, and we take scams and security concerns very seriously. Scammers are constantly evolving their tactics, and while Xfinity itself hasn’t been compromised, we know that phishing scams are a widespread issue targeting many customers across various providers.

We’re actively working to educate and protect customers by monitoring for threats and enhancing security measures. If you haven’t already, we highly recommend:

Changing your Xfinity account password and enabling two-factor authentication for added security.
Reporting the scam to reportphishing@xfinity.com so our security team can investigate.
Checking for unauthorized activity on your account and securing any linked personal information.

We know how frustrating this is, and we’re here to help. Let us know if you have additional questions or concerns.

3

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U

user_ymskym

Visitor

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1 Message

15 days ago

did you lose any money? I am out $1200.00.

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Customer Service

user_bndw3y

Target scam

EG

XfinityAirelle

user_ymskym

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