3 Messages
Symmetrical speeds and upgrades
Hello,
I currently have 2gb down / 200mb up. Will comcast ever expand their upload and download speeds in Knoxville, TN? Also , does comcast offer gig pro or some other variant here?
3 Messages
Hello,
I currently have 2gb down / 200mb up. Will comcast ever expand their upload and download speeds in Knoxville, TN? Also , does comcast offer gig pro or some other variant here?
XfinityAntoine
Official Employee
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1.4K Messages
1 year ago
Thanks for reaching out, jcunix! We're always looking to expand our services and increase speeds. I'd be happy to take a look at your account to see if we offer Gig Pro to your address. You can also check the online storefront https://www.xfinity.com/learn/offers?CMP=ILC_shop_resi-help-and-support_re to check that as well.
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XfinityAntoine
Official Employee
•
1.4K Messages
1 year ago
No problem! In order to get started can you, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
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• Click "Sign In" if necessary
• Click the "direct messaging" icon or https://comca.st/3lv0gXz
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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