U

Visitor

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1 Message

Wednesday, May 11th, 2022 6:56 AM

Closed

Switching plans

I am currently under contract for a 12 month plan that was signed back in July that has an early termination fee. I am wondering if I switch plans  whether it would count as early termination or if it would take effect this July after 12 months have passed from when the contract started.

Expert

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110K Messages

3 years ago

Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.4K Messages

3 years ago

@user_8e7205. Great questions! There is never a fee to switch plans and you only get a fee when you cancel your entire account during an agreement. You can decide when you want the new agreement to start as well. Flexibility!

 

Thanks @EG

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