3 Messages
switching from unlimited data to xfi complete
Hi all,
Was just hoping to have someone from Xfinity DM me to help me remove the unlimited data option and add the xFi complete option instead from my plan. (currently I cannot remove the unlimited data option so when i add xFi complete, it charges for both unlimited data and xfi Complete which doesn't make any sense).
Thank you
XfinityJorge
Official Employee
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1.8K Messages
1 month ago
Hi there @madefromSF thank you so much for using our Forums and our team is here to help make the changes you need to your data/equipment. We are here to work with you and to get started can you send us a DM with your name and address? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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EG
Expert
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108K Messages
1 month ago
Concern moved here to the Customer Service help section for assistance.
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