Fri, Apr 16, 2021 11:35 AM
I want to switch to unlimited data now that my contract is up but, when i try to switch it says it is unavailable ?
25 d ago
Hey @Jose140455, it is certainly not good to hear you are running into issues with adding unlimited data to your account. We want to ensure you have the coverage you need with your usage each month, so we'd love to help out with this! We did receive your private message from earlier, and we do ask that in the future you await our request to send that out like mentioned in the previous comment below. However, we're still eager to help out with this, so we'll be replying to you there shortly to get this taken care of!
Thanks so much for sending this over so we can help out @EG and @Again! Your help is always greatly appreciated here. :)
Concern moved here for greater exposure to actual Comcast employees.