switch to internet only

Howdy user_97u0fx 👋 The last thing we want to do is make it difficult for you to change or manage your services, so I appreciate you stopping by for us to help! If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be happy to assist in making any changes you'd like 👍

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

Thanks for taking the time to reach out. I am glad we were able to assist in making some account changes and adjustments. Thank you for being a part of our Xfinity Community @user_97u0fx.