Support ticket

@EG​ I've already tried most of the things on here. I have not changed equipment or had large software changes, and I have ROUTINELY power cycled my router to help with the disconnects. Nothing is helping.

I'm using my own modem.

Tested, and the signal is within specs.

@user_m8gzqn

Thanks for the steps you've taken in troubleshooting your internet services. Let us take a deeper look into your account so we can get this issued resolved for you. Please send me a direct message including your first & last name and your complete service address. Here are the detailed steps to direct message us: 
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