support is garbage

your customer support is garbage and your ai assistant is useless, on top of it I am paying almost 300 a month and I have been hung up on twice by your automated system.

No, I don't want to send you a direct message

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XfinityMarcus

Official Employee

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1.9K Messages

6 months ago

user_zximv2 thank you for using the Xfinity Community Forums page to reach out today. I want to change your opinion on our support and turn that frown upside down, so let's dive into your concerns together. Were you looking to make a change with your account today or what exactly did you want to accomplish?

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EG

Expert

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113.8K Messages

6 months ago

The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section.

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Asynch

New Poster

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2 Messages

8 hours ago

xfinity support is horrible and non existant

1

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XfinityDemitrius

Official Employee

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2.2K Messages

Hey @Asynch, Thank you for visiting our official Xfinity Forums Community support page. We are always available and happy to help. If you have any concerns, please do not hesitate to locate the correct category and leave a public submission with details and we will get to it as soon as possible.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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8 hours ago

0

Customer Service

user_zximv2

support is garbage

XfinityMarcus

EG

Asynch

XfinityDemitrius

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