Supervisor

I called and spoke with 2 ignorant "supervisors" from Xfinity. One by the name of "John" typical name to use as a disguise for the real people that are taking these calls.

I spent an hour on the phone. First arguing with "john" as he legit refused to transfer my call to another supervisor. After mentioning the screaming kids in the background, the pots and pans banging and then a whole 3rd party conversation that was extremely loud in the background - is when he gave in after 30 min of yelling at him at this point. 

Then to be transferred to another "supervisor by the name of Sylvia" who legit just told me what I wanted to hear to get me off the phone. Then to get a phone call right after telling me I need to resolve my account which is what I had done -and that is why I was fighting on the phone for over a half hour. 

Disgusting cust service, despicable work performances and protocols.