Super slow internet speed

I need Comcast to fix my super slow internet speed. Down stream speed come to trickle, average 6mb/s despite paying for 1G package. Happen a week ago after Comcast service outage last Friday.

i’m working from home and need the bandwidth problem resolve quick or will cancel service

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user_8r58ae

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3 Messages

12 hours ago

The outage was in Tracy area, did my diligence to check connections, restart modem multiple times. Router working fine, tested with neighbor dsl connection

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user_8r58ae

Visitor

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3 Messages

12 hours ago

Comcast support is non existent, calling listed number. Multiple times with call get dropped ot hung up

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user_8r58ae Hi there! Thank you so much for using our Forums and for taking the time to contact us today. Are you still having issues with your connection? Our team is here happy to help and make sure you have the best in home online experience.

(edited)

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2 hours ago

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Customer Service

user_8r58ae

Super slow internet speed

user_8r58ae

user_8r58ae

XfinityJorge

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