Skip to main content

    Support

    Offers

U
user_4ftdnr
1st Topic
Originator

1 Message

Tuesday, August 20th, 2024 12:56 AM

Closed

Student discount

Hi, I am already an Xfinity customer and qualify for the student discount of $25 for 300 Mbps and xFi complete. How do I add the student discount to my account?

Question

 • 

Updated 

7 months ago

1.5K

3

0

XfinityLinda

Official Employee

 • 

1.8K Messages

8 months ago

Thank you for connecting with us here, @user_4ftdnr, about your billing concerns. You have the right team to assist you with your account. Please send us a Direct Message with your full name and address. We look forward to your message. 

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

0

0

user_wuocnm

1 Message

8 months ago

I have the same question but don't see the direct message button. Can I also get help on this?

1

0

XfinityJeniece

Official Employee

 • 

3K Messages

Hey there, user_wuocnm, thanks for reaching out through Xfinity Forums regarding your billing details. I know how important it is to have bill in your budget especially when you are in school. You would need to apply for our student offers through our website at, https://www.xfinity.com/student. Let us know if you have any additional questions. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

8 months ago

0

user_715gmz

1 Message

7 months ago

Hi Xfinity,

I am moving for grad school and want to start a new student contract. I saw there is an offer at $25/month incl xFi gateway and offering a prepaid Mastercard. I want to make use of this offer. I visited https://www.xfinity.com/student and entered my personal and school information but the page does not redirect me to start a new contract and I have not received any information on the registered email address either. 

Furthermore, for personal support, I do not see the "Direct Message" button in the upper right corner of this page. Can you include screenshots to show me where I can find this button? 

How do I start a new student (internet only) contract?

Thank you,

Sander

1

0

XfinityEricB

Official Employee

 • 

2.1K Messages

 

user_715gmz We don't have access to the student offers on our team to be able to provide you with any student offers, but the main office of the school should have information on how to get them. Just to make sure you are doing it correctly, ifyou are looking to get a new customer offer make sure you aren't logged in to our website if you already have a user ID with any other xfinity account. That won't allow a new customer offer when logged in as that is for an exsisting account.  

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 months ago

0

forum icon

New to the Community?

Start Here