U

Visitor

 • 

1 Message

Thursday, March 27th, 2025 11:13 PM

Stopping service

I want to discontinue my service

Official Employee

 • 

2K Messages

4 days ago

 

user_869309 Thank you so much for using our Forums to contact our Xfinity Support Team and we are here to assist you with the changes you need to make. To get started can you send us a DM with your name and address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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