1 Message
Stolen Router & Modem
My router and modem was stolen from my apartment a day ago, I cannot get ahold of anyone to file a claim to deactivate that modem and get a replacement sent... I don't know what to do from here...
1 Message
My router and modem was stolen from my apartment a day ago, I cannot get ahold of anyone to file a claim to deactivate that modem and get a replacement sent... I don't know what to do from here...
XfinityAntoine
Official Employee
•
1.4K Messages
10 months ago
Thanks for reaching out, user_4z73s6! I'm so sorry that your modem was stolen. You'd first need to file a police report. Have you been able to do that yet?
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