Visitor
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1 Message
Stolen equipment
We had equipment delivered to a rental house 2 weeks ago but it was stolen on our doorstep. Since then, we have spoken to rental company, the HOA, and attempted several times to contact an Xfinity agent. I really just need to know if this equipment can be replaced and if it will be an extra charge? And how can I get in contact with someone that will actually help us get this figured out?
XfinityDemitrius
Official Employee
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2.9K Messages
49 minutes ago
Hey @user_needs_help, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience and feedback. Have you had the change to visit the local Xfinity Store to get issued new equipment? That would be the quickest way to get services started. You can quickly locate the nearest store by visiting our 'Xfinity Retail Store Locator and Xfinity Mobile Stores' page.
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