U

Visitor

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1 Message

Monday, May 8th, 2023 11:27 PM

Closed

Stolen Device

Had my car broken into and despite other valuables being in the car, the assailant grabbed my first aid kit and xfinity modem. 

I unfortunately had to cancel my service due to moving to a new apartment that doesn’t have xfinity. 

how do I go about this situation? There is a police report.

Official Employee

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3K Messages

2 years ago

Hey there, thanks for reaching out through Xfinity Forums! I know how stressful it is to have your car broken into. I recently had that happen to me too! I can't believe they even stole your first aid kit! We are here to help with your equipment that was stolen. You have reached the right place!

 

Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page. 

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