STILL NO INTERNET & DOWN WIRES IN YARD

Well let’s see my Internet went out on Sunday, February 4, a tree fell in my backyard and pulled down Xfinity lines laying across my backyard and my fence. It is now Tuesday, February 6. I still have no Internet and I still have Xfinity lines that need to be fixed in my backyard I went out there yesterday and moved the tree and picked the lines up off the ground but there’s still nothing from Xfinity. Nothing but broken empty promises about internets gonna be fixed, three days ago, and they will be out to fix the down wires. I work from home and am missing work because they can’t get their shit together to get the Internet working