Visitor
•
2 Messages
Status of CR Ticket #CRO81474132
My internet is working again and I'd like to know what the issue was. Someone was supposed to call me, but no one did. Thanks for fixing the issue, but communicating with the customer goes a long way towards satisfaction.
EG
Expert
•
111.3K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityAirelle
Official Employee
•
2.7K Messages
2 years ago
Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
0
0