Visitor

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1 Message

08/28/2026 9:35 PM

SSN

Hello,

My account email is [Edited: "Personal Information"]. I was offered an Xfinity Mobile Unlimited Plus promotion, but I cannot redeem it because I do not have an SSN as an international student.

Could you offer another verification method or an equivalent promotional credit?

Thank you,
[Edited: "Personal Information"]

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Official Employee

 • 

4.4K Messages

29 days ago

Hey there, @user_2hxzez, thank you for your interest in Xfinity Mobile. At this time, there is no way to sign up for Xfinity Mobile service without a Social Security Number (SSN), and we do not have an alternative verification method available for enrollment.

 

One option you may want to consider is NOW Mobile, which does not require an SSN to sign up. Please note that the free Unlimited line offer included with eligible Xfinity Internet service cannot be transferred to NOW Mobile. However, NOW Mobile offers unlimited data starting at $25/month, which may be a cost-effective alternative depending on your needs.

 

You can learn more about eligibility, pricing, and features by visiting the NOW Mobile website.

 

We appreciate your interest and understanding.

Visitor

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1 Message

do you need ssn for internet sign up ? 

Official Employee

 • 

4.7K Messages

@Kayk112 great question! You do not need a Social Security Number (SSN) to sign up for Xfinity internet service, but an SSN is required to sign up for Xfinity Mobile

I am an Official Xfinity Employee.
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