Visitor
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2 Messages
squirrel chewed through exposed cable in yard
There is a section of exposed coax cable drop running through my yard which represents a tripping hazard for my children. A squirrel chewed through a section of this exposed cable so now i have both a tripping hazard and a safety hazard due to exposed wiring in my yard. I need someone to come replace and bury the line ASAP to resolve this hazardous condition.
XfinityJeniece
Official Employee
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4K Messages
3 years ago
Hey there, thanks for reaching out regarding the exposed cable. We definitely want to get any hazards resolved as quickly as possible! You have reached the right place!
Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page.
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user_8d9c93
Visitor
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2 Messages
3 years ago
Thanks. Looking forward to feedback and getting this resolved as quickly as possible.
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