2 Messages
Spoof call from Comcast
Just got a call from the Xfinity Number - 1-800-266-2278. Guy with an indian accent, calling me from a loud call center. Said something about my firewall being compromised. Asked me to go to the modem - he said he would send a signal to it. I told him I don't see any blinking lights on the modem. He then asked me to go my PC and go to this website. I said I don't trust you, I'm calling Xfinity back. He said I am with Xfinity, I can provide your name and account number. I didn't relent and he swore and hung up on me. How is Xfinity allowing these spoof calls to happen?
XfinityOrlandoM
Official Employee
•
2.2K Messages
5 months ago
@user_oappyp
Thanks for reaching out to us, I would be concerned as well but I'm glad you did not release any of your private information. This link https://www.xfinity.com/support/articles/protect-yourself-phone-scams has great information on scam calls and how to protect yourself.
2
0
user_x08r5i
Visitor
•
1 Message
24 days ago
Same here...they even sent a text and email. Hey Xfinity, can't you get the Bombay scam under control?
0
0