Hello @user_5j5z65, and thanks for reaching out on our Xfinity Community forums! We're here to help!
I can understand how frustrating it can be to suddenly receive a large number of unwanted calls, especially when it has been happening repeatedly over the last several days. We’d be happy to help you narrow this down. 😀
Could you clarify whether these calls are coming to your Xfinity Voice home phone/landline or an Xfinity Mobile line?
If it's Xfinity Voice, Spam Blocker can identify unwanted calls and lets you control how different spam-risk calls are handled. You can manage those settings by signing in to Xfinity Voice, opening Settings, selecting Call Blocking, and adjusting the Spam Blocker settings. Xfinity Voice Spam Blocker controls and settings
If it's Xfinity Mobile, call filtering is included and suspicious calls may be identified as Potential Spam. You can also block individual numbers directly from your iPhone or Android phone. How do I block robocalls?
XfinityCliff
Official Employee
•
707 Messages
14 hours ago
Hello @user_5j5z65, and thanks for reaching out on our Xfinity Community forums! We're here to help!
I can understand how frustrating it can be to suddenly receive a large number of unwanted calls, especially when it has been happening repeatedly over the last several days. We’d be happy to help you narrow this down. 😀
Could you clarify whether these calls are coming to your Xfinity Voice home phone/landline or an Xfinity Mobile line?
If it's Xfinity Voice, Spam Blocker can identify unwanted calls and lets you control how different spam-risk calls are handled. You can manage those settings by signing in to Xfinity Voice, opening Settings, selecting Call Blocking, and adjusting the Spam Blocker settings. Xfinity Voice Spam Blocker controls and settings
If it's Xfinity Mobile, call filtering is included and suspicious calls may be identified as Potential Spam. You can also block individual numbers directly from your iPhone or Android phone. How do I block robocalls?
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