Visitor
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7 Messages
Spam call filtering and my number being marked as SPAM
When I make a call out to another person, most of who have Xfinity I get the same message SPAM call filtering and to put in a 2 digit code before they will put the call thru. Then on their end I come up as SPAM on my number. fix this now.
EG
Expert
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122.4K Messages
11 hours ago
The concern is not "Home Networking" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeniece
Official Employee
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4.5K Messages
7 hours ago
Hey there, @blondiegram70, thanks for reaching out through Xfinity Forums. I can understand how frustrating it would be to have your calls repeatedly flagged as spam, especially when it's preventing calls from connecting normally. Does this happen with every number you call, or primarily when calling other Xfinity Mobile customers?
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blondiegram70
Visitor
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7 Messages
5 hours ago
It seems like mostly the others have Xfinity when I have to give a 2 digit code for Xfinity to put the call thru because that party has spam filtering on their phone or Xfinity says, but when I question my daughters and the people I call they don’t know anything about it and say I am the only one who says that. It is because Xfinty has my number flagged as Spam and I am getting sick of this. My daughter said this started when I call about 5 days ago, she said”mom your number comes up as Spam caller. I want this fixed as soon as possible. Xfinity acts like they don’t know what I am talking about. Maybe you guys should go on line and read how many are having this same problem. I believe it is all this AI you are pushing and can’t talk to a real person until you are screaming and in tears. Xfinity knows and their prices keep going up.
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