Visitor

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1 Message

Monday, December 29th, 2025 6:42 PM

So incredibly disgusted with Comcast

I am a senior citizen who has been with comcast for decades. I have never been so disgusted. Their website makes it impossible to change plans after still another price increase. It doesn’t store my passwords and signing in is a huge pain. I spent a half hour on the phone with someone from another country and hung up bc they were so unhelpful.

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Expert

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115.1K Messages

16 hours ago

The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.9K Messages

16 hours ago

 

user_wduupg Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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