Wed, Nov 18, 2020 3:00 PM
1 m ago
6 m ago
Hello Aaschilling11. Thanks for visiting and posting on our Forum. I can assist with submitting a Serviceability request if you are requesting to find if we can offer service to a new address. Please send me a private message and include your full name, complete home address, and primary contact phone number so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" to private message me.
How can I request a suitability survey for my new address? It's not recognized on the Xfinity site.
Hello and thank you for reaching out to us via our Forums. We will be happy to set up a serviceability request ticket via a survey to see about providing our wonderful service to your new location. Would you please send us a direct message with your full address along with your entire name too please?