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1 Message

Friday, January 2nd, 2026 1:53 PM

sick of this [Edited]

Why am I getting constant “there is an outage detected in your area? Everyday it cuts off and I have to pay for something I can’t use ?!‼️‼️‼️Why am I paykng for service i can not use ? Interruptions everyday ‼️‼️‼️tmoble never has issues Im going back to them and they are cheaper and work better ‼️‼️‼️

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Official Employee

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524 Messages

6 hours ago

Good morning @user_p4wglz, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. As someone that works from home and relies on the internet to make a living, I can understand the frustration of service issues. You have come to the right place for assistance with this issue. Please send us a [Modmail] message including your name, account holder name (if different), and the service address so, we can get started. Myself or one of my awesome colleagues will respond as soon as possible. 

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