Hello @user_n5ydre our team is here to help! In order to ensure we can assist you in the most efficient way possible, please provide more detail on your issue. What issues are you having with the box exactly? Does it not power on? Are you not able to connect to your services to watch any content? Are you looking to return or replace the box? Providing as much information as possible helps ensure we can provide you with the support you need! We look forward to hearing back from you!
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XfinityKatie
Official Employee
•
744 Messages
1 year ago
Hello @user_n5ydre our team is here to help! In order to ensure we can assist you in the most efficient way possible, please provide more detail on your issue. What issues are you having with the box exactly? Does it not power on? Are you not able to connect to your services to watch any content? Are you looking to return or replace the box? Providing as much information as possible helps ensure we can provide you with the support you need! We look forward to hearing back from you!
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