U

Visitor

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1 Message

Wednesday, May 28th, 2025 3:23 PM

Services suspended while I have a payment arrangement in place

Have a payment arrangement in place for payment tomorrow 5/29.

Number to text or call is [Edited: "Personal Information"]

Acct# is

[Edited: "Personal Information"]

Official Employee

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1.5K Messages

2 days ago

Hey @user_l2hjv2 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your service payment arrangement. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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