Visitor

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2 Messages

10/09/2026 12:38 PM

Service

If I’m not home using WiFi is there a way to pause my service 

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Official Employee

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2.5K Messages

3 hours ago

Hey @user_boku2r , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out with your question about your internet. I would be more than happy to offer my assistance. Is your question surrounding if you are gone for days or months from your home and you want to put the service on a seasonal hold? 

Visitor

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2 Messages

Yes possibly a seasonal hood 

Official Employee

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2.5K Messages

@user_boku2r Great, you can check out https://www.xfinity.com/seasonal for all things associated with putting the account on hold. The link will allow you to put the account in the seasonal hold as well. 

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