Service

I totally agree with all above.  This company has horrible customer service, can't place a review or hard to find anyone to even talk with.  We switched our service over to Xfinity promising savings.  The price came back higher and router was installed in wrong place with wrong name on account.  We keep experiencing overage of data charges because phone and computer doesn't connect to router it was installed in basement in furthest corner of the home.  We have spent over $1000 in 5 months for a system that doesn't even work.  Now they want to charge us $100 for technician to come out and move router.  Cheaper to spend the $100 penalty and go back to previous provider whom i had no problems with.  I am 90 and on a fixed income.  This should be considered elder abuse