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Monday, March 3rd, 2025 3:02 AM

Service relocation

I need to have a service line relocated, but can’t get through to anyone through the customer service phone number. Is there another phone number to call to talk to a person? 

Official Employee

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1.8K Messages

2 months ago

Hey @user_dwv0n9, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding an equipment/line relocation. I would be more than happy to offer my assistance looking into this further for you. There can be possible cost associated and would need to fit a number of guidelines for eligibility. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

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