1 Message
Service Outage
Currently, all my Xfinity services are offline. I work from home, with the frequeny of the service outages continues to increase. Has the cause of the outage been identified, and has an estimated time of service restoration been completed?
Thank you
XfinityJanelle
Official Employee
•
1.3K Messages
24 days ago
Hey @user_g2piu7 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your services not working. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0