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Mpond731
1st Topic

Visitor

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1 Message

Wednesday, May 14th, 2025 2:39 PM

Service Outage- credit

Hi I work from home in a very remote area. We currently have an outage. This is the second time this month. This is unacceptable. I am requesting a credit on my account.

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Updated 

10 days ago

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XfinityJorge

Official Employee

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2.2K Messages

10 days ago

 

Mpond731 Hello there! Thanks for using our Forums to contact us regarding the service interruption and we are here to help. Please visit https://www.xfinity.com/support/articles/check-service-outage for all the details of the outage and how to go about getting a credit for the time without service. We appreciate you working with us. 

 

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