Oh no, @user_969cxy, sorry to hear that! We can help get someone scheduled to assist. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
XfinityFrank
Official Employee
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1.9K Messages
3 hours ago
Oh no, @user_969cxy, sorry to hear that! We can help get someone scheduled to assist. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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user_969cxy
Visitor
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3 Messages
3 hours ago
A tree limb took off my phone and cable wires from the utility pole , where do I go from here ???
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