Visitor

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3 Messages

Monday, January 19th, 2026 1:18 PM

Service line is off

Hello a tree limb took out the access line from the utility pole 

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Official Employee

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1.9K Messages

3 hours ago

Oh no, @user_969cxy, sorry to hear that! We can help get someone scheduled to assist. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

Visitor

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3 Messages

3 hours ago

A tree limb took off my phone and cable wires from the utility pole , where do I go from here ???

Note: This comment was created from a merged conversation originally titled No cable or internet
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