Service is still down inadequate compensation

Services they're down since the storm in Houston May 16th. Today is May 24th service is still down last night showed 500 to 2000 in my area. Outage map shows clear but yet service is still not working. Meaning inform error codes cable box 1PST, TV code RDK-03004. Finally got scheduled it technician visit May 26th for 10 days without service. Last bill $280 compensation offered $30 discount. Roughly service down 30% of the time only offered a 10% compensation. 

[Edited: "Personal Information"]