Hello, @user_fkzyvo! Thank you for coming to our Xfinity Community Forum with your service concerns. I'm sorry to hear that you are without service, and I'd love to see what our team can do to help! We're great to work with because we'll do everything we can to review and resolve this issue as quickly as possible. First, have you recently reviewed these Connection Troubleshooting Tips? That is a great place to start, especially if you've already visited our Status Center and confirmed no known interruptions in your area. Please let me know if this helps and if you notice anything that can be adjusted on your end. Otherwise, we may have to take a closer look, which we're happy to do.
XfinitySara
Official Employee
•
1.7K Messages
2 days ago
Hello, @user_fkzyvo! Thank you for coming to our Xfinity Community Forum with your service concerns. I'm sorry to hear that you are without service, and I'd love to see what our team can do to help! We're great to work with because we'll do everything we can to review and resolve this issue as quickly as possible. First, have you recently reviewed these Connection Troubleshooting Tips? That is a great place to start, especially if you've already visited our Status Center and confirmed no known interruptions in your area. Please let me know if this helps and if you notice anything that can be adjusted on your end. Otherwise, we may have to take a closer look, which we're happy to do.
0
0