Visitor
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1 Message
Service cancellation
I'm trying to cancel my internet service, but whenever I request to cancel the service it ended up with schedule call back after that I'm not getting call to cancel the service. I couldn't find the way to reach customer service.
XfinityDemitrius
Official Employee
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2.3K Messages
7 hours ago
Hey @user_7103vh, Thank you for visiting our official Xfinity Forums Community support page. We hate to say goodbye and see you leave, but we can help address any account needs on our end. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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