1 Message

Tuesday, June 25th, 2024 12:06 PM

Closed

Service cancellation

Hello Xfinity Community Team,

I am sending this message to ask you guys to cancel my wifi service. I’m no longer living in the States and thus I want to unsubscribe the Xfinity service.

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Expert

 • 

117.2K Messages

2 years ago

The concern is not "Home Security Devices And Equipment" help related........ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

2.5K Messages

2 years ago

Hey @a8ne17,

 

Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time reach out to us regarding the account and services. I would be more than happy to offer my assistance and seeing what options we have available.

 

Could you please list what services you are currently subscribed to and review the account to see if the plan is on an agreement?

 

You can see if the plan is on an agreement by visiting our 'Finding your legal agreements and contract in your account' support page. This will inform you of any possible Early Termination Fees if the agreement is still active as well. We hope to hear from you soon.

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