1 Message

Friday, December 15th, 2023

Closed

Service cancellation

I just received an email that says that I requested to cancel my service, but I did not request this.

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Retired Employee

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1.4K Messages

2 years ago

Thanks for reaching out, user_g1rfkv! I'm sorry you received that email, and I'd be more than happy to check and make sure your account isn't being canceled. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

 

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