Visitor
•
2 Messages
Service canceled
My service is canceled last month 9 June. Stop sending emails that says my service is gonna cancel next month in August I'm not paying you for your error fix [Edited: Inflammatory Language]
Visitor
•
2 Messages
My service is canceled last month 9 June. Stop sending emails that says my service is gonna cancel next month in August I'm not paying you for your error fix [Edited: Inflammatory Language]
XfinityJustinM
Official Employee
•
144 Messages
1 day ago
Hi @user_es0jpc, thank you for letting us know about this. I am sorry to see that you have left, but I want to make sure that your account is fully squared aware to give you some extra piece of mind. If you could please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. I would be more than happy to verify the status of your account. 👍
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
(edited)
0
0