Hey @user_bf76t5, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Internet connectivity issues. With a flashing green LED, the Xfinity xFi Gateway may not be connected to the Xfinity Network.
Has any recent changes happened such as moving the modem, have you checked the Xfinity App for any active service interruptions, and checked all coax cable connections? These are some of the first steps we would want to go through to see if that helps identify any known issues.
XfinityDemitrius
Official Employee
•
2.1K Messages
3 days ago
Hey @user_bf76t5, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Internet connectivity issues. With a flashing green LED, the Xfinity xFi Gateway may not be connected to the Xfinity Network.
Has any recent changes happened such as moving the modem, have you checked the Xfinity App for any active service interruptions, and checked all coax cable connections? These are some of the first steps we would want to go through to see if that helps identify any known issues.
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