U

Friday, April 18th, 2025 1:36 AM

Service at new adress / WiFi good// no canle

I got my WiFi up and connected but my cable won’t connect or start

Official Employee

 • 

1.8K Messages

7 days ago

Hey @user_tu8asi! Thanks for joining our Xfinity Family! I am glad to hear you were able to get your Xfinity Internet up and running. I can most certainly help with the Xfinity Video services. I would like to get you sitting on the couch and enjoying the services as quickly as possible. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

forum icon

New to the Community?

Start Here