Hey @user_as5a14, Thank you for visiting our official Xfinity Forums Community support page. Did you know that you can quickly and easily cancel the In-Home Service Visit using the Xfinity App? You can also SMS to our number in order to manage the appointment as well.
Please visit our 'How to schedule and manage your Xfinity appointment' support page on how to use the Xfinity App or Xfinity web portal to manage the appointment from cancelling, rescheduling, and more. The support page also provides the needed SMS codes and number to cancel via SMS as well.
Let us know if you run into any issues and we will be more than happy to walk you through some troubleshooting steps.
XfinityDemitrius
Official Employee
•
2.6K Messages
1 hour ago
Hey @user_as5a14, Thank you for visiting our official Xfinity Forums Community support page. Did you know that you can quickly and easily cancel the In-Home Service Visit using the Xfinity App? You can also SMS to our number in order to manage the appointment as well.
Please visit our 'How to schedule and manage your Xfinity appointment' support page on how to use the Xfinity App or Xfinity web portal to manage the appointment from cancelling, rescheduling, and more. The support page also provides the needed SMS codes and number to cancel via SMS as well.
Let us know if you run into any issues and we will be more than happy to walk you through some troubleshooting steps.
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