2 Messages
Self-service internet move without an exact date?
I'm moving to a new house next month but don't know the exact date I will need service activated at the new address. I have my own modem/router/equipment, I'm happy to set it up myself. When I go through the process of setting up a transfer, it makes me set up a service appointment that I don't want or need.
Do I need to inform Xfinity ahead of time somehow, or can I simply move the modem to the new house and activate it?
No Responses!