Visitor

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2 Messages

10/27/2026 3:57 AM

Selected use own equipment but would like to request a gateway

My equipment is not supported so I’d like to request a gateway

Oldest First
Selected Oldest First

Expert

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122.5K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.4K Messages

1 hour ago

 

user_pbjvpz Hi there! Thank you so much for using our Forums and for contacting us. I see you would like to get one of our Modems, I am happy to assist with that. Did you want it to be shipped? If you wanted to pick one up you can swing by our service center. 

 

Visitor

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2 Messages

I’ll stop by a store. Thanks

Official Employee

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3.4K Messages

Great choice, we have a lot of new products for you to explore while there. If you need anything else let us know. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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