Visitor

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1 Message

Sunday, March 22nd, 2026 3:44 PM

Seasonal Convince Plan

I would like to put plan on hold nut I need internet to remain

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Expert

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116.8K Messages

4 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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609 Messages

4 hours ago

Greetings @user_nv646y, thank you for taking the time to visit our community forums support page. You have come to the right place for help concerning your seasonal hold inquiry. With our seasonal convenience plans we do currently offer the seasonal Internet Access plan that provides up to 20 Mbps of download speed and 10 Mbps of upload speed. This can be useful for cameras and thermostats, but it would be a good idea to consider your need for internet. What would you be using the internet for during that hold period? 

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