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user_37m3a4
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Wednesday, April 8th, 2026 2:02 AM

Scripps dispute

Since we are no longer receiving CBS, I would consider this a good reason to leave Comcast. The 3 basic networks should be guaranteed above all else! We are long time customers and pay way too much for this kind of disruption. This seems to have little to do with tue price we pay and everything to do with your profit margins- I thought Comcast had improved- boy was I wrong!

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5 days ago

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XfinityNatalie

Official Employee

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736 Messages

21 days ago

 

Hey there, user_37m3a4! Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges. If you would like to revise our plan options, please let us know, as we are always happy to help you! 

 

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user_37m3a4

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2 Messages

Can we receive free access to CBS or paramount + as compensation for the scripps dispute?

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14 days ago

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XfinityQue

Official Employee

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598 Messages

 

user_37m3a4, hello there and thanks for joining in. I understand how frustrating the Scripps dispute is, and I’m really sorry for the inconvenience it’s causing. At this time, we don’t have the ability to offer free access to Paramount+ or CBS as part of this situation, since the issue involves carriage agreements with E. W. Scripps Company. Disputes like this are unfortunately outside of our direct control, but we’re working to reach a resolution as quickly as possible. In the meantime, you may still be able to access your local CBS station if it's in your package, and you’re always welcome to reach out so we can review your account for any available options.

 

I am an Official Xfinity Employee.
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14 days ago

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user_sxqati

Visitor

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1 Message

20 days ago

Will Xfinity be reinbursing/crediting customers for loss os Scripps channel and associated programming?  

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akahon

New Poster

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2 Messages

That is a very good question. I would like to know the answer as well, some kind of credit or compensation I would expect from Xfinity I’ve been a customer for decades literally.

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16 days ago

user_rsnkfz

Visitor

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1 Message

20 days ago

I purchased at ABC Warehouse a Antenna and hooked it up to my TV and I was able to get my local stations. Antenna was $12.00.

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user_opvkbf

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1 Message

19 days ago

I am now pay approximately 316.00 a month for the high speed internet, phone and cable package.  Was promised decades ago that prices wouldn't go up and there'd be less commercials.  NOW, we're being told that this conflict with Scripps could make the rates go up again if Xfinity took their offer.  I'm sorry, but Xfinity should eat the cost.  This is insane! 

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XfinityJustinM

Official Employee

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691 Messages

Greetings @user_opvkbf,
Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. We do not have control over the commercials displayed on a network, but we can take a closer look at your plan to make sure that it is aligned with your needs. Feel free to send our team a direct message with your full name and service address if you would like to proceed with the account review. 👍

To send a "Direct Message" to Xfinity Support:
 Click "Sign In" if necessary
 Click the "Direct Messaging" icon
 Click the "New message" (pencil and paper) icon
 The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
 Type your message in the text area near the bottom of the window
 Press Enter to send it.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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19 days ago

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user_8ifezp

Visitor

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1 Message

10 days ago

This has gone on long enough!  Longer than previous disputes with other network providers and bc of the channels involved in this dispute, it's beyond ridiculous!!  Xfinity needs to prepare refunds, and Scripps needs to settle!  I'm sure they probably have employees affected by this as well!!  Stop money grabbing, I'm sure you'll be fine, and give the consumer a product!!  Good on xfinity for doing what they need to, to not raise rates but literally everyone is losing right now and the consumer is going to be the one who pays for it in the end...unfortunate and not right but reality.

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user_eyo43a

Visitor

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3 Messages

I agree!!

Resolve this issue NOW

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5 days ago

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user_s4i53s

Visitor

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3 Messages

6 days ago

This is the third time I have commented on this issue.  It's total [Edit: Language] this has not been resolved.

Now my bill has gone up twice since this all began. That is TOTALLY not right. Why should I keep getting a higher bill when I can't watch the channels I should be getting and PAYING for.

Both of the companies involved are making an excessive amount of money every month. Maybe the big bosses need to stop having steak and lobster and champagne every night, while the customers are trying to live paycheck to paycheck! I'm retired and have a fixed budget. 

GET THIS RESOLVED!

(edited)

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