Schedule technician

user_hz7zvu Thank you so much for using our Forums to contact our Xfinity Support Team. We see you need some additional help installing your internet and our team is here to make sure you get that all set up. In order to get started can you send us a DM with your name and address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message