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user_u86zft
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Saturday, August 29th, 2026 12:48 AM

Schedule technician visit

I need to schedule a technician visit to my home address to change my coaxial cable in my house. The xfinity app will not let me do it. My address is [Edited: "Personal Information"]

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22 minutes ago

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XfinityQuemekia

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1.4K Messages

9 hours ago

Greetings @user_u86zft! You reached the right place for support! Are you looking to relocate your existing Xfinity equipment to a completely different area or room in your house, or is the current cable wire damaged?


Please remember when speaking in public to never share any personal information, your safety and security is extremely important to us. Xfinity Community Guidelines

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user_u86zft

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2 Messages

The coaxial cable is old in my house and needs to be replaced.

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6 hours ago

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XfinityDena

Official Employee

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4.6K Messages

The technicians wouldn't perform what is called "wall fishing" which is just like it sounds, adding a line and feeding it through the walls to an outlet, that would either be done by an electrician or by someone hired by the property manager/owner. @user_u86zft

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22 minutes ago

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